JEFAS (antes Cuadernos de Difusión) Vol. 5 Nº 9-10 (1999)
Permanent URI for this collectionhttps://hdl.handle.net/20.500.12640/4106
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Item Metadata only Antropología corporativa y competitividad en la región Asia - Pacífico(Universidad ESAN. ESAN Ediciones, 1999-12-30) Kikuchi, YasushiIn this exhibition I will deal with corporate anthropology. Why do we link this topic to business activities in the Asia-Pacific region? Because anthropologists study cultural diversity. Culture is not one; Every ethnic group, every community, every country, every human group has its own different characteristics. And we must be able to appreciate the differences between one and the other, otherwise the only way to resolve them is by fighting, as in Kosovo.Item Metadata only Assessing service quality in schools of business: dimensions of service quality in continuing professional education (CPE)(Universidad ESAN. ESAN Ediciones, 2021-09-03) Morales, Miguel; Calderón, Luis FelipeThis paper reports the results of a study on service quality in a business school. We examine the concept of service quality with data collected from 205 executive students. The results obtained from applying exploratory factor analysis to our data suggest that the theoretical factor structure consisting of five factors could not be empirically replicated. The empirical factor structure consist of four factors (tangibles faculty administration and reliability-empathy) being reliability-empathy the most important dimension for professional students. Confirmatory factor analysis results provide strong support for the four-dimensional structure of service quality in a business school setting.Item Metadata only Cross-cultural construct complexity: an initial empirical analysis of Perú(Universidad ESAN. ESAN Ediciones, 1999-12-30) Luque, Mary Sully de; Matute, GenaroCross-cultural scholars continually request empirical research that broadens the complexity of culture. We examine the effects of culture following the broad conception of cultural constructs as cultural syndromes that are multifaceted. Based on past theoretical and empirical research, this study identifies three cultural syndromes, Individualism Collectivism, Tolerance for Ambiguity and Status Identity, with the objective of utilizing original and existing conceptually sound measures of these constructs. The dimensionality of these constructs was assessed through the development and analysis of responses from a sample 0f226 Peruvian managers and experienced employees. Results provide support for the multi-dimensionality of these dimensions.Item Metadata only Regulación del medio ambiente y competitividad(Universidad ESAN. ESAN Ediciones, 1999-12-30) Panayotou, Theodore; Vincent, Jeffrey R.Environmental regulations can affect productivity in various ways: diverting inputs to the so-called non-productive uses or originating less efficient production processes. Adequate environmental regulations should generate benefits that exceed their costs although not all benefits can be translated into the increase of the product.Item Metadata only Retos actuales de las empresas japonesas(Universidad ESAN. ESAN Ediciones, 1999-12-30) Umezu, HiroyoshiInformation technologies and telecommunications are advancing at high speed consequently the companies that maintain valuable information today will be the winners in this competitive global market. Japanese companies mainly banks financial institutions and high-tech industries need to improve their ability to acquire valuable information in order to compete in the global market.Item Metadata only Value and quality creation: natural resources industrialization and standards of living in Peru 1950 to 1997(Universidad ESAN. ESAN Ediciones, 1999-12-30) Roca, Santiago; Simabuko, LuisOne of the most current Issues in the economic debate is that of the productive vocation of the country: to achieve development based on the exploitation of natural resources or industrialization; however the basis of the chosen option is usually more theoretical than empirical. This work seeks to establish the relationships between “primarization” industrialization and living standards in Peru between 1950 and 1997 based on the available economic information. Its main conclusion is that in that period in Peru there was an inverse relationship between the “primarization” of economic activities and the standard of living or income of the population. For each additional point of participation in extractive or primary activities per capita consumption worsened by 2.6% salaries by 5.4% and salaries by 7.4%. On the contrary for each additional percentage point of the manufacturing sector per capita consumption increased by 4.2% salaries by 10.6% and wages by 15.5%.